Building Inspection Division

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The Building Inspection Division encompasses:
The Building Department
Property Maintenance Unit
Zoning Enforcement

Notice: Effective immediately, all building permit applications and payments must be made through the online permit system ONLY. No payments sent by mail or delivery service will be accepted in the Building Department office. 

Building Permit Processes:

Our office is available by phone and email during regular business hours.

  • Construction drawings and project specifications - should be uploaded to the online system.
  • Inspections -
    • Inspection requests for a Building Official and Fire Marshal, should be made through the online system.
    • Receipts for permit fees paid, permits and certificates of occupancy and approval are available in the online system, under 'Attachments'.
    • The Building Department will respond to emergency call-outs as needed


  • Apply for building and zoning permits
  • Check project status
  • Upload all building plans, plot plans, specifications or other project information
  • Pay permit fees via credit card or e-check
  • Request inspections
  • View issued permit
  • View Certificate of Occupancy or Approval and Certificates of Zoning Compliance

To apply for a building permit using the online permit portal, you must first register and create a user account. Information can be saved at each step in the process so you can easily pick up right where you left off. Once the permit is submitted, you can log back into the system at anytime to view it's progress.

A computer kiosk is located in the Building Department to apply for your permit if you do not have access to a computer or would prefer to complete it in person.  Our staff will be happy to assist you and answer any questions that you may have.


Contact us

Staff and Contact Info

Jim Roy
Chief Building Inspector

Ben Migliorati
Assistant Building Inspector

Seth Ellsworth
Assistant Building Inspector

Ted Cierocki
Assistant Building Inspector

 Alex Cotto
PT Neighborhood Inspection Officer

James Davis
Zoning Enforcement Officer

 Carrie Hahn
Senior Account Associate

Paula Zanetti
Clerical Assistant

Susan Scala
PT Clerical Assistant

Mailing Address

Building Department
PO Box 191
Manchester, CT 06045

Directions to our department (map)

From North and Bradley Int'l Airport
I-91 South to I-291 South
I-291 South to I-384 East
Follow from I-384 below

From South and New Haven area
I-91 North to I-84 East
I-84 East to I-384 East
Follow from I-384 below

From East and Boston
Take I-84 West to I-384 East
Follow from I-384 below

From West and Danbury area
Take I-84 East to I-384 East
Follow from I-384 below

From I-384 East
Exit 3 (Manchester/Glastonbury, route 83)
Bear right off the exit ramp onto Main Street (you will pass over the highway)
Continue on Main Street for approximately one mile (9 stop lights) to the intersection of Main and Center Streets (aka Route 83 and 44)
At the stop light take a left onto Center Street
The Town Hall is immediately on your right
The driveway is located between the Town Hall and the Fire Station.
Drive to the rear corner of the parking lot and around the church to Lincoln Center
Parking is available in the front of the building
The Building Department is located on the second floor of Lincoln Center