In the coming weeks, a two-person Arcadis inspection team will conduct in-home service line inspections at select Manchester residences. Team members will carry identification badges and wear Arcadis-branded safety vests. If your property is selected for inspection, you will receive a door hanger notice in advance. Please call 860-647-6050 with any questions or concerns.
Due to staffing shortages in the Building Inspection Division, permit processing and inspection scheduling may be delayed. To monitor your permit status, visit the Online Permit Portal or call 860-647-3052. We appreciate your patience and apologize for any inconvenience.
(emergency calls include: sewer backups, sewer main breaks, emergency water shut-offs, water main breaks) Pay Your Water Bill Water & Sewer Permit Information
The Manchester Water and Sewer Department operates the water and wastewater treatment facilities for the citizens of Manchester, Connecticut. The Department is pleased to provide information to you about its vital role in Manchester's community.
The Mission of the Manchester Water and Sewer Department is to provide the highest possible water quality and customer service at the lowest possible cost, while continuing our commitment to improving the infrastructure and our community's environment.
Friday support is available by appointment only.Bottling Station Hours:8:00 AM - 4:00 PM DailyClosed Weekends & Holidays
Our office hours have changed.