Attention: Homeowners in Older Homes

Published on March 20, 2026

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If you received a notice from us asking you to identify your service line material, it’s time to take action!

Click Here to Find Your Your Service Line Material

  • Look up your address to find out your service line material.
  • If your home was built after 1990, or if your service line material is already noted in our database, no action is needed.
  • Locate where your service line enters your house, generally in the basement at the front of the house, either from the floor or from a wall. (Tip: work back from the water meter).
  • Scratch it gently with a key or coin, test with a magnet, and take a picture of the pipe before any fittings leading to the meter.

Click Here to Upload Your Photo to Our Survey

  • You can also email your photo to: lead@manchesterct.gov – be sure to include your address.
  • Prefer a professional to inspect your service line? Call us at (860) 647-6050 and press 5 to leave a message for our service line team.
  • So far, over 90% of the pipes we’ve identified are non-lead.

More Info