Services Provided

Customer Service & Information Center

Guide to our Services

  • Handling of inquiries, service requests, complaints, suggestions, and compliments at Town Hall Information Desk.
  • Timely and accurate response to all requests, with follow-up to ensure customer satisfaction.
  • Manages and administers Manchester Matters, the town's public e-newsletter.
  • Maps, directions and referrals to local, state, federal and community-based agencies.
  • Public Notary Service, by appointment only. $5 per document; some limitations apply, call ahead for details.
  • Memorial Tree Planting Program(PDF, 97KB)
  • Passport Applications
  • "Welcome to Manchester" packages for new residents
  • Community liaison for non-profit agencies such as the Historical SocietyHockanum River Linear Assoc., and the Road Race and Band Shell committees.
  • Sale of unique Manchester memorabilia: T-shirts, mugs, books, hats, notecards, totes etc.